Update by user May 01, 2017
After seeing the negative media on this, Digg emailed me and made things right.
Original review posted by user Apr 01, 2017
1. On February 21, 2017, we ordered 100% Bamboo Fiber Queen-size sheets from The Digg Store (digg.com) 2.
On March 1st, they send us 100% polyester sheets. In Full size. No bamboo in them, and the completely wrong size. 4.
We immediately wrote them, explaining that we'd ordered bamboo-fiber sheets in queen size, and received polyester in Full size. 3.
A week later, March 7th, we received an email from Digg's "support hero" Emily Roberts, stating, "I would love to accommodate your request, but all our sales are final." We've repeatedly tried to reach them to get them to respond further to our ripoff, but their Support Heroes haven't gotten back to us. Digg Store sent a) the wrong item, and b) lied about the item.
Product or Service Mentioned: Olive Plus Owen Designs Bedding Set.
Reason of review: Not as described.
Monetary Loss: $50.
Preferred solution: Let the company propose a solution.
I didn't like: Lying and refusing to admit it, Lied, Sent wrong item, Refused to correct the problem.